We act with integrity and show respect
- Demonstrate a commitment to integrity and ethics
- Show respect for and value all individuals for their diverse backgrounds, experience, styles, approaches, and ideas
- Speak positively and supportively about team members at all times
- Listen to others for understanding
- Assume positive intent
We are all accountable
- Accept personal accountability for our own actions and results
- Focus on finding solutions and achieving results, rather than making excuses or placing blame
- Actively engage in discussions and support decisions once they are made
- Keep promises and commitments made to others
- Personally commit to the success and well being of team-mates
We are passionate about our business
- Promote a positive, energizing, optimistic and fun environment
- Serve and make our customers’ day through the quality of our products and services
- Promote and implement creative and innovative ideas and solutions
- Enthusiastically promote and protect our reputation
We have the humility and hunger to learn
- Display openness and curiosity to learn from anyone, anywhere
- Solicit and provide honest feedback
- Personally commit to continuous improvement and exhibit the willingness to change
- Admit our mistakes and learn from them
- Openly accept feedback and constructive criticism
We love success
- Achieve results, and celebrate when we do
- Help people to be their best by providing coaching and feedback
- Work with others as a team to accomplish results and win
- Have a "can-do" attitude and drive to get the job done
- Make people feel valued and appreciated
- Make the tough calls
We strive for simplicity
- Stop processes, procedures, and activities that slow us down, do not add value, or are not safe
- Work across organizational boundaries/levels and break down internal barriers
- Conduct business with people and issues directly
We have fun!
- Work enjoyment is important
- Celebrate success with others
- Reward teammates who have gone above and beyond